Information We Collect

Account Information: Email address, name, and profile preferences when you create an account.

Travel Data: Trip details, expense records, participant information, and settlement data that you input into the app.

Usage Information: How you interact with our app, including features used and performance data to improve our service.

Device Information: Basic device and browser information for app optimization and security purposes.

How We Use Your Information

Service Delivery: To provide expense tracking, settlement calculations, and trip management features.

Communication: To send important service updates, respond to support requests, and provide trip-related notifications.

Improvement: To analyze usage patterns and improve app functionality, user experience, and security.

Legal Compliance: To comply with applicable laws and protect the rights and safety of our users.

Information Sharing

Trip Participants: We share relevant expense and settlement information with other participants in your trips, as necessary for the service functionality.

Service Providers: We work with trusted third-party providers for hosting, analytics, and customer support, who are bound by strict confidentiality agreements.

Legal Requirements: We may disclose information when required by law or to protect our users and service.

We Never Sell Your Data: We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Data Security

Encryption: All data is encrypted in transit and at rest using industry-standard encryption protocols.

Access Controls: Strict access controls ensure only authorized personnel can access user data for support purposes.

Regular Audits: We conduct regular security audits and monitoring to identify and address potential vulnerabilities.

Secure Infrastructure: Our infrastructure is hosted on secure, enterprise-grade cloud platforms with robust security measures.

Your Rights

Access: You can access and review your personal information through your account settings.

Correction: You can update or correct your personal information at any time.

Deletion: You can request deletion of your account and associated data by contacting our support team.

Data Portability: You can export your trip and expense data in a standard format.

Opt-out: You can opt out of non-essential communications while maintaining essential service notifications.

Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Trip and expense data is retained for the duration of your account activity and for a reasonable period afterward to facilitate any necessary support or legal requirements.

International Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your privacy rights in accordance with applicable data protection laws.

Updates to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by email or through the app. Your continued use of FlyRacoons after any changes indicates your acceptance of the updated policy.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

Email: support@flyraccoons.com

Support: Contact Support

Last updated: January 20, 2025